Hot Spot Yoga Oakland is hiring!

We are looking for a highly motivated individual to join our team.
Please read through the job descriptions and if you feel called to join us, follow the application instructions!

Position: Yoga Studio Assistant
Location:
Both Hot Spot Yoga Oakland Studios
Hours:
3 hours, 5 days a week = 15 hours
Compensation:
$14/hour + perks!

Assists with the front of house studio operations with a strong focus on premium customer service as well as meeting sales expectations at the Downtown Oakland Location. The ideal candidate has strong customer service skills and basic sales experience. Studio Assistant works with Director Of Member Possibility at the Park Location to meet and exceeding all key performance sales indicators for the studio, including membership sales and renewals, retail and concession sales, and maintaining premium customer service levels.

The Yoga Studio Assistant is a key member of the studio team who helps welcome students and promotes and sells our services.

THE PERKS

🔥 Free membership to Hot Spot Yoga Oakland
🔥 30% discount on retail items
🔥 Discounts on workshops
🔥 Complimentary tuition to teacher training program after 6 months in role

General Duties and Responsibilities:

  • Accurately check-in classes/workshops using MINDBODY Software.

  • Maintains accurate records using the Hot Spot Yoga Oakland sales systems

  • Conducts telephone/email inquiries/follow-up calls/customer service callsPost to studio social media accounts with campaigns from marketing director.

  • Distribute marketing materials around studios

  • Be an authority on programs and pricing (classes, workshops, teacher training, retail)Greets students enthusiastically and with a smile to create friendly positive vibes

  • Accurately follow daily cleaning checklist (pre/during/post) shift activities

  • Maintains a clean and organized front desk, retail area

  • Works with Director of Member Possibility at Park Blvd studio to meet sales and service goals.

  • Understand the individual goals of our students and educate them on an effective schedule to help them meet their personal goals.

  • Responds to member requests, inquiries and concerns.

  • Checks feedback box weekly.

  • Works closely with teachers and fellow management to ensure processes are fulfilled.

Qualifications

  • Excellent Customer Service Skills

  • Must have previous sales experience, with strong sales skills (experience working a sales quota bearing structure highly preferred)

  • Solid verbal and written communication skills required

  • Able to multi-task and excel in a busy environment

  • Functional computer skills required, mindbody online experience a plus.

  • Health and fitness minded people strongly preferredHigh school diploma requiredAbility to work and function in a Hot Spot Team Environment and exemplify our core values of compassion and community

  • Flexible to work day evening and or weekends required

    How to apply

  1. Email resume & cover letter to info @ hotspotyo.com

  2. Put the title of the job you are applying for in the subject line

  3. Include the answers to the following questions in the body of the email

1.) What is a great example of customer service you have received?

2.) What does yoga mean to you and how has it impacted your life?

3.) Why Hot Spot Yoga Oakland?

4.) What kind of music do you feel is appropriate to play in a yoga class?

A) Krishna Das

B) Biggie Smalls

C) Breath is the only symphony I want to hear!

D) Anything the teacher’s heart desires

4. Take this test and include the results in the email

We will only contact candidates that we wish to schedule an interview with. No phone calls please.

Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job as they may change at any time with or without notice